Return and Refund Policy

Last updated: July 13, 2020

Thank you for shopping at Nelle's Naturals operated by Nelles Naturals LLC.

We do not accept returns on any of our products due to COVID-19. Refunds on delivered products will not be issued at any time.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Nelles Naturals LLC, 3601 Bleigh st Philadelphia, Pa 19138.
• Service refers to the Website.
• Website refers to Nelle's Naturals, accessible from http://www.nellenaturals.com
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order before it is shipped without giving any reason for doing so.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: customerservice@nellenaturals.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

DUE TO THE CORONA VIRUS PANDEMIC NO ORDERS MAY BE RETURNED.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Returning Goods

NO RETURNS.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: customerservice@gmail.com